Software Service

SAI-A 2.0 AI agent platform

All-in-one Enterprise AI Deployment Solution

Turn your knowledge, data, and services into intelligent assistants instantly.

More than just a chatbot—it’s your enterprise brain and a super digital employee. In an era of labor shortages, we turn your internal knowledge into your most valuable digital asset, fully unlocking your team's productivity.

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Is your business facing these digital transformation challenges?

Knowledge Transfer Gaps

High training costs, scattered manuals, and inefficient searches waste valuable time.

Disconnected System Silos

AI only chats; it cannot execute cross-system tasks like database queries or emails.

Security & Hallucination Risks

Cloud security concerns and AI inaccuracies can severely compromise service quality.

Core Features & Solutions
Six Key Advantages to Optimize Enterprise AI Management

AI Agent Chatbots

Zero-code deployment: Customize personas, tone, and memory, then deploy to LINE, APIs, or websites in one click.

  • Set custom welcome messages and "Quick Reply" buttons to guide user flows.
  • Control model behavior and memory length to ensure consistent answer quality.
  • Bind Agents to specific knowledge bases and MCP tools to automate task delegation.
  • Export chat history and monitor external logs to simplify quality tracking.

MCP management

Supports MCP to link PostgreSQL, Google Drive, and Email, giving AI cross-system "execution power."

  • Supports STDIO or SSE protocols for flexible connection to external servers.
  • Automated tool detection eliminates the need for manual configuration.
  • Test interfaces verify tool parameters and results before granting Agent access.

Dashboard

Track chat volume, active bots, and user satisfaction to instantly identify pain points and optimize performance.

Core Metric Monitoring Track total chats, active bots, KB file counts, and user satisfaction.
Activity & Trends Real-time logs for chats, uploads, and updates, with weekly "Top Questions" rankings.
Chat Feedback Management Aggregate feedback with filters for Agent name and timeframe (today/week/month).

Knowledge Base

Supports PDF, Word, Excel, and images. Dual retrieval (Atomic & Standard) verifies accuracy and cuts AI hallucinations.

  • Automated Bulk Ingestion: Supports document uploads with scheduled processing to automatically ingest large datasets into the knowledge base.
  • Dual Retrieval Strategies: Offers "Atomic" and "Standard" retrieval modes to optimize performance for various text lengths and granularities.
  • Built-in Retrieval Testing: Features a dedicated testing tool where you can set maximum result counts and minimum similarity thresholds to dynamically verify precision.
  • LLM-Powered Metadata Parsing:*The system uses LLMs to automatically analyze structured data fields and generate descriptions, significantly boosting retrieval accuracy.

User & Permission Management

Bank-grade security controls to build a trustworthy, private digital brain.

Three-Tier Identity and Access Management (IAM) A rigorous architecture consisting of "Domain Admin ➔ Group Admin ➔ General User" ensures clear division of roles and responsibilities.
Physical Data Isolation: Complete isolation of knowledge assets across departments (e.g., R&D, Finance) prevents cross-departmental information leakage.
Fine-Grained Resource Control: A single user can be assigned specific View, Configure, or Manage permissions for different Agents, ensuring the system's attack surface is minimized.

Chat Feedback Management

Data-driven iterative optimization to precisely master the service quality of every conversation.

Agent Filtering Filter by specific agent to review their conversation feedback logs.
Filter by feedback type Filter conversation logs by "Positive" or "Negative" feedback.
Filter by date range Filter records using preset timeframes, such as Today, This Week, or This Month.

The Keys to Digital Transformation ROI

SAI-A 2.0 is more than just a software expense—it is a high-ROI catalyst for your digital transformation.

Free up resources

AI automates basic support and retrieval, freeing experts for high-value strategy and innovation.

Ongoing Improvement

Filter negative feedback to pinpoint issues and optimize knowledge bases or agent prompts.

Data Security

Three-tier permissions ensure data isolation, coupled with strict password security policies.

 FAQ

SAI-A 2.0 FAQ
Q1：How does SAI-A 2.0 differ from standard ChatGPT or other chatbots? ⌄
More than just a chatbot, SAI-A 2.0 is an execution-driven digital employee. Powered by high-precision RAG, it serves as your corporate knowledge hub. Supporting the latest MCP (Model Context Protocol), it integrates directly with external tools to execute tasks—such as accessing PostgreSQL databases, retrieving Google Drive files, or triggering emails. With enterprise-grade three-tier permissions and a strategic dashboard, it is the ultimate tool built for business operations.
Q2：Is uploading confidential data secure, and will departmental data overlap?⌄
Highly secure. SAI-A 2.0 utilizes bank-grade security and a three-tier IAM architecture (Domain > Group > User). With strict physical data isolation, knowledge assets for departments like R&D, HR, and Finance remain completely independent. Employees can only access their assigned group content, eliminating the risk of cross-departmental leaks.
Q3：How does the system prevent AI hallucinations and ensure response quality? ⌄
SAI-A 2.0 optimizes retrieval using Atomic and Standard strategies for different text lengths, with auto-generated metadata for structured fields to improve semantic alignment. A built-in Retrieval Test tool allows admins to set similarity thresholds and verify accuracy, significantly reducing AI hallucinations.
Q4：Can our existing enterprise systems, such as databases, integrate with SAI-A 2.0? ⌄
Yes. SAI-A 2.0 supports STDIO and SSE protocols for flexible connection to external servers. Its auto-discovery mechanism automatically retrieves available tools from external servers, eliminating manual configuration and significantly shortening development and integration cycles.
Q5：How can managers evaluate the actual performance and ROI of AI after implementation? ⌄
The built-in Dashboard tracks total conversations, active agents, and satisfaction in real time. Our unique Feedback Management system ranks weekly trending questions and centralizes positive and negative reviews. This allows executives to instantly identify market pain points and knowledge gaps, making the optimization process fully quantifiable.
Q6：Can we set up and deploy the system ourselves if our company doesn't have engineers? ⌄
Absolutely. SAI-A 2.0 is a one-stop solution that requires no engineering for deployment. You can use the intuitive interface to customize agent prompts, tone, and memory length. With one-click deployment to LINE, RESTful APIs, or Web UI Embeds, you can launch smart customer service across multiple channels seamlessly.
Q7：What file formats are supported by the knowledge base? ⌄
The system supports various corporate formats, including unstructured PDF and Word (DOCX), structured Excel and CSV, and images (PNG, JPG). Individual files can reach 50MB (10MB for images). The system automatically parses and optimizes these files for retrieval, efficiently digesting large volumes of data.